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NOTICE OF PRIVACY PRACTICES

This notice describes how medical information about you may be used and disclosed, and how you can get access to this information.  Please review it carefully.

Dr. Duncan Brown Hair Transplantation Center respects your privacy.  We understand that your personal information is very sensitive.  We will not disclose your information to others unless you tell us to do so, or unless the law authorizes or requires us to do so.

The law protects the privacy of the health information we create and obtain in providing our care and services to you.  For example, your protected health information includes the health history you give us, your treatment here and your payment of fees relating to these services.  Federal and state law allows us to use and disclose your protected health information for purposes of treatment and health care operations.

Examples of use and disclosures of Protected Health Information for Treatment, Payment, and Health Operations:

Treatment:

  • Information obtained by a nurse, physician, or other member of our health care team will be recorded in your medical record and used to help decide what care may be right for you.

For Payment:
  • The only persons exposed to your payment information are Dr. Brown and Sandy Brown and our accountant.
For health care operations:
  • We use your medical records to assess quality and improve services.
  • We may use and disclose medical records for quality assurance review and performance of our staff and to train our staff.
  • We may contact you to confirm appointments for consultations or procedures, or for reminders.
  • We may use payment information for accounting services.

YOUR HEALTH INFORMATION RIGHTS

The health and accounting records that we create and store are the property of the practice.  The protected health information in it, however, generally belongs to you.

You have a right to

  • Receive, read, and ask questions about this notice;
  • Ask us to restrict certain uses and disclosures. You must deliver this request in writing to us.  We are not required to grant the request.  But we will comply with any request granted;
  • Request and receive from us a paper copy of the most current Notice of Privacy Practices for Protected Health Information;
  • Request that you be allowed to see and get a copy of your protected information.  You may make this request in writing.  We have a form available for this type of request.
  • Have us review a denial of access to your health information-except in certain    circumstances;
  • Ask us to change your health information.  You may give us this request in writing.  You may write a statement of disagreement if your request is denied.  It will be stored in your medical record, and included with any release of your records.
  • When you request, we will give you a list of disclosures of your health information.  You may receive this information without charge once every 12 months.
  • Ask that your health information be given to you by another means or at another location.  Please sign, date, and give us your request in writing.
  • Cancel prior authorizations to use or disclose health information by giving us a written revocation.  Your revocation does not affect information already released.  It does not affect any action taken before we have it.

For help with these rights during normal business hours, please contact:

Privacy Officer: Sandy Brown (509)-838-0213

Our Responsibilities

We are required to:
  •  Keep your health information private
  • Give you this notice
  • Follow the terms of this notice.
We have the right to change our practices regarding the protected health information we maintain.  If we make changes, we will update this Notice.  You may receive the most recent copy of this Notice by calling and asking for it or by visiting our office to pick one up.

To Ask for Help or Complain

If you have Questions, want more information or want to report a problem about the handling of your protected health information, you may contact:

Privacy Officer:  Sandy Brown (509)-838-0213

If you believe your privacy rights have been violated, you may discuss your concerns with any staff member.  You may also deliver a written complaint to the above named Privacy officer.  You may also file a complaint with the U.S. Secretary of Health and Human Services.

We respect your right to file a complaint with us or with the U.S. Secretary of Health and Human Services.  If you complain we will not retaliate against you.

Other Disclosures and Uses of Protected Health Information

Notification of Family and Others

Unless you abject, we may release health information about you to a friend or family member who is involved in your medical care.  We may also give information to someone who helps pay for your care.

We may use and disclose your protected health information without your authorization as follows:
  • For Public Health and Safety Purposes as Allowed or Required by Law:
    • To prevent or reduce a serious, immediate threat to the health or safety of a person or the public.
    • To public health or legal authorities
      • To protect public health and safety
      • To prevent or control disease, injury or disability
      •  To report vital statistics such as births or deaths

  • In the course of Judicial/Administrative Proceedings at your request, or as directed by a subpoena or court order.
  • To Comply with workers Compensation Laws- if you make a workers’ compensation claim.

Other Uses and Disclosures of Protected Health Information

Uses and disclosures not in this Notice will be made only as allowed or required by law or with your written authorization.

WEB SITE

We have a web site that provides information about us.  For your benefit, this Notice is on the Web site at this address:

www.duncanbrownmd.com 

Effective date:  April 14, 2003


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